Supreme Rug

All ANV Custom Rugs are handcrafted and made to order with care and attention to detail. Please allow 1–3 weeks for production depending on the size and complexity of your custom rug.

• Processing Time

Each rug is custom-made, so production times may vary before shipment.

• Shipping Updates

Once your order ships, you will receive tracking information via email.

• Handmade Packaging

Every rug is carefully packaged to help ensure it arrives safely and in excellent condition.

• Shipping Delays

Please note that shipping carrier delays are outside of our control once your package has been shipped.

• Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. ANV Custom Rugs is not responsible for orders shipped to incorrectly entered addresses.

For any shipping questions or concerns, please contact us before placing your order.Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.

At ANV Custom Rugs, every rug is handcrafted with care and made to order. Because each piece is custom-created, we want to ensure transparency and customer satisfaction throughout the process.

• Custom Orders Are Final Sale

All custom rugs are made specifically for each customer and cannot be canceled, returned, or refunded once production has started.

• Portrait Rugs Are Non-Returnable

Custom portrait rugs are personalized creations and are not eligible for returns, refunds, or exchanges under any circumstances.

• Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue so we can review and assist you.

• Processing & Handmade Variations

Please note that slight variations in color, texture, and size may occur due to the handmade nature of tufted rugs. These are not considered defects.

• Customer Satisfaction

We are committed to providing high-quality handcrafted rugs and will always do our best to resolve any concerns regarding your order.

For any questions regarding your order, please contact us before purchasing

Each ANV Custom Rug is handcrafted using premium yarn, professional tufting techniques, and durable adhesive backing for long-lasting quality and comfort. Our rugs are designed to be both statement décor pieces and functional artwork for your space.

• Available Sizes

Small — 2ft x 2ft

Medium — 3ft x 3ft

Large — 5ft x 5ft

X-Large- 6ft x 6ft

• Materials

Made with high-quality soft acrylic yarn and secured with durable rug adhesive and backing for stability and longevity.

• Handmade Quality

Every rug is carefully tufted by hand, making each piece unique with slight variations that add to its character and authenticity.

• Cleaning Instructions

To keep your ANV Custom Rug looking its best, gently vacuum on low suction and spot clean with mild soap and cold water as needed. Avoid machine washing, soaking, or using harsh chemicals, as this may damage the yarn and adhesive backing. Allow rugs to air dry completely and avoid direct heat or prolonged sun exposure to preserve color and texture.

• Custom Creations

All rugs are made to order and designed to reflect your unique style, creativity, and vision.